Technical Support

Technicians are available at each of our offices, Monday through Friday between 8am and 5pm.
MA: (781) 899-1560 | CT: (860) 289-8700 | NJ: (609) 570-8555 | FL: (813) 628-4200

We also have a large amount of helpful information right here. Whether you’re looking for more information about applications, training guides & videos, troubleshooting and best practices, it’s all right here.

Applications

Search our inventory by the most common applications.

Air

Air Sampling: Air Sampling Equipment, PIDs, Drager Pump, Drager CMS

Confined Space: Gas Monitors

Gas Chromatography: Photovac Voyager

Headspace Monitoring: PIDs, FIDs,

Indoor Air Quality: IAQ Meters, Anemometers

Industrial Hygiene: IAQ Meters, Noise Monitors, PIDs, Gas Monitors, Aerosol Monitors, Ozone Hunter

Landfill Gas Monitoring: Landfill Gas Monitors, FIDs

Leak Detection: Helium Detector, FIDs,

Mercury Vapor Detection: Jerome 431x, RA 915+

Perimeter Monitoring: PIDs, Gas Monitors, Aerosol Monitors, Weather Stations, GPS

Radiation: Radiation Meters

Water

Low Flow Sampling: Multi-Parameter Sondes, Water Level Indicators, Peristaltic Pumps, Submersible Pumps

In Situ Monitoring: Multi-Parameter Sondes, Water Level Indicators

Surface Water Monitoring: Multi-Parameter Sondes

Purging: Submersible Pumps,

Slug Tests: Water Level Indicators, Pressure Transducers

Tidal Studies: Pressure Transducers

Well Development: Hydro-lift II Pump

Soil

Vapor Extraction: Hefty Soil Vapor Kit

Sludge Sampling: Sludge Sampler

Core Samples: Hand Core Sampler, Hollow-Stem Auger, Hand Augers

Soil Analysis: XRF Analyzer, PetroFlag Test Kit

Training Guides & Videos

We’ll post new guides and videos in this section as they become available.

Quick Cards

MiniRAE 3000 | MiniRAE 2000 | PhoCheck+ | PhoCheck Tiger | GEM 2000 | Q400 | DustTrak II | GeoXT/GeoXH

Videos

Troubleshooting & Best Practices

We’ll post troubleshooting information and tips from our technicians here.

Proper Care

The following tips can be applied to just about every piece of equipment in our rental inventory. Strictly following these tips will help ensure accuracy, prevent down time, and help avoid additional fees:
• Do not store or use equipment in a wet environment.
• Do not store equipment in extremely high or low temperature environments.
• Use care to ensure that water and debris does not contact internal parts, connections, or accessories.
• Place re-chargeable batteries (if provided) on charge for at least 4 hours prior to use.
• Do not mark equipment or accessories with permanent marker or duct tape
• All contaminants must be removed from equipment and accessories prior to return.